Terms & Conditions

1. Data Controller

This Privacy & Data Protection Policy is issued by Cockpitturk (“Company”, “we”, “our”).
CockpitTurk acts as the Data Controller for the purposes of applicable data protection laws, including:

• Turkish Personal Data Protection Law No. 6698 (KVKK)

• EU General Data Protection Regulation (GDPR – Regulation (EU) 2016/679)

For data protection inquiries:
Email: info@cockpitturk.com

2. Legal Basis for Processing (GDPR Art. 6)

We process personal data based on the following legal grounds:

• Performance of a contract (order processing, shipping, support)

• Compliance with legal obligations (tax, invoicing, accounting laws)

• Legitimate interests (fraud prevention, website security, service improvement)

• Explicit consent (marketing communications, optional cookies)

Under KVKK, data is processed in accordance with Articles 5 and 6.

3. Categories of Personal Data Collected

a) Identity & Contact Data

• Full name

• Billing & shipping address

• Email address

• Phone number

• Company information (for B2B transactions)

• Tax identification details (if required for invoicing)

b) Financial Data

• Payment confirmation details
  (Note: Full credit card data is not stored by Cockpitturk.)

c) Technical & Usage Data

• IP address

• Browser type

• Device information

• Website interaction data

• Cookie identifiers

4. Purpose of Data Processing

Personal data is processed for the following purposes:

• Order fulfillment and logistics coordination

• Payment processing

• Customer support and warranty services

• Technical communication

• Legal and accounting compliance

• Prevention of fraud and abuse

• Improvement of website functionality

Personal data is not sold, rented, or commercially distributed to third parties.

5. Data Sharing & International Transfers

Personal data may be shared only where necessary with:

• Logistics providers (e.g., shipments organized via Navlungo)

• Payment service providers

• IT infrastructure and hosting providers

• Public authorities where legally required

For customers located in the EU or outside Turkey, data may be transferred internationally.
Where required, appropriate safeguards such as Standard Contractual Clauses (SCCs) are applied.

6. Data Retention Period

Personal data is retained only for as long as necessary to:

• Fulfill contractual obligations

• Provide warranty and technical support

• Comply with tax and accounting regulations

• Resolve disputes

After expiration of legal retention periods, data is securely deleted or anonymized.

7. Data Security Measures

Cockpitturk implements appropriate technical and organizational security measures, including:

• SSL encryption

• Secure payment gateways

• Restricted internal data access

• Firewall and server protection systems

• Access control and authentication procedures

However, no online transmission can be guaranteed 100% secure.

8. Cookies & Tracking Technologies

Our website may use cookies and similar technologies for:

• Essential website functionality

• Performance analytics

• User experience optimization

Where required by GDPR, non-essential cookies are used only after obtaining explicit consent.

Users may manage cookie preferences through browser settings.

9. Data Subject Rights

Under GDPR:

Individuals have the right to:

• Access their personal data

• Rectify inaccurate data

• Request erasure (“Right to be Forgotten”)

• Restrict processing

• Data portability

• Object to processing

• Withdraw consent at any time

Under KVKK:

Data subjects may:

• Learn whether personal data is processed

• Request information about processing

• Request correction or deletion

• Object to unlawful processing

Requests must be submitted in writing via email.

10. Product Safety & User Responsibility

Cockpiturk manufactures professional simulator equipment intended for technical use.

Customers are responsible for:

• Proper electrical setup

• Safe installation

• Compliance with local safety standards

• Use according to product documentation

Cockpitturk is not liable for damages arising from improper installation, unauthorized modification, or misuse.

11. Policy Updates

This Privacy & Data Protection Policy may be updated when required by legal or operational changes. The latest version will always be published on our website.